Event Ticketing Software Built for Festivals, Fairs and Live Events
Big Tickets gives event organizers the marketing tools, real-time reporting, and on-site solutions they need to sell more tickets and run better events.
Backed by 20+ years of live event experience.
Our Clients
Trusted by leading events nationwide
From festivals to fairs, event organizers rely on Big Tickets to sell more and stress less.
The Tools Behind Every Successful Event
Ticket sales, marketing, attendee management, and on-site operations. Explore what Big Tickets puts at your fingertips.
Sell, Track, and Grow from One Dashboard
From your first on-sale to day-of check-in with the Eventpro App, Big Tickets keeps your entire ticket operation in one place. Set up your event, launch sales, track performance, and recover lost revenue with built-in abandoned cart recovery.
- Real-Time Analytics
Track sales, page views, and mobile vs. desktop traffic as it happens, not hours later. - Customizable Event Pages
Build branded event pages with your colors, logos, and custom fields. No coding required.
- Abandoned Cart Recovery
Automatically recapture lost sales by re-engaging buyers who started checkout but didn't finish. - Flexible Pricing and Promotions
Discount codes, tiered pricing, early-bird rates, and group packages to maximize every sale.
Zero Cost to the Organizer
Big Tickets charges the organizer nothing to use the platform. Ticket buyers cover the service and processing fees at checkout by default, or you can absorb them into your ticket price. No setup costs, no monthly fees, no per-event minimums.
- Pre-Event Payout Access
Qualifying events can access revenue before doors open through customizable payout scheduling. - Familiar Checkout
Attendees pay with major credit cards and supported digital wallets at a checkout built for conversion.
- Pass Fees or Absorb Them
Let buyers see the fees at checkout, or build them into your ticket price so the total looks clean. - Free Events Cost You Nothing
Run RSVP events, comps, and free admissions with no fees to you or your attendees.
Dedicated Support for Organizers and Attendees
Big Tickets provides responsive, hands-on customer service. Our client success team works with event organizers throughout the ticket sales lifecycle, and our ticket buyer support team acts as an extension of your team to field attendee requests so you can focus on executing your events.
- Personal Account Manager
Work with a dedicated account manager who provides responsive, proactive support tailored to your event. - Complete Event Toolkit
Training, online documentation, and additional services like event staffing and equipment rentals where available.
- Ticket Buyer Support
Our support team handles attendee inquiries directly. Refunds, transfers, and questions never hit your inbox. - Onboarding and Training
Get hands-on setup help and training sessions so your team is confident from day one.
Get Your Event Live with Big Tickets
Contact Sales1. Share Your Event Details
Tell us about your event. Our team can have you live in under an hour on a typical business day.
2. Dedicated Team
Every organizer gets a named contact for setup, strategy, and ongoing support.
3. Sell More Tickets
Use built-in marketing tools, abandoned cart recovery, and flexible pricing to grow revenue.
Event Ticketing Software FAQ
If you don't see an answer to your question, send us an email at support@bigtickets.com or call us at 888-318-2752.
Big Tickets charges a per-ticket service fee and credit card processing fee. There are no subscriptions or setup fees. See our pricing page for a clear breakdown of how much ticket platforms charge and how we compare.
We process Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. Flexible checkout options help boost conversions for your event.
You decide. By default, fees are passed to attendees. You can also absorb them or build them into your ticket price directly from your dashboard.
Yes. You can list, promote, and manage free events with no service or processing fees.
Yes. Payments are processed through trusted payment gateways that use encryption and tokenization to keep attendee transactions secure.
Payouts are sent via direct deposit. The standard schedule is post-event settlement, with pre-event and custom payout options available for qualifying events.
Yes, nonprofits and recurring events may qualify for reduced service fees. Contact us to learn if your event is eligible, or see the types of events we work with.
Refunds are managed by event organizers directly from the dashboard. Full or partial refunds can be issued, though service fees are generally non-refundable.
Yes. We provide a clear estimate of your costs based on ticket price and projected sales volume so you can budget with confidence.
Big Tickets does not require subscriptions or monthly platform fees. You can sell tickets for one-time or ongoing events and only pay per ticket sold.
Ready to Sell Tickets?
Talk to our team to get a custom quote for your event. With 20+ years of live event experience, Big Tickets can have your event live and selling in under an hour.
Contact Sales