About Big Tickets
Since 2003, we've helped event organizers sell more tickets with no subscriptions, dedicated support, and tools built for the realities of live events.
20M+
Tickets Sold
20+
Years in Business
10K+
Events Powered
99%+
Platform Uptime
Built for events that can't afford to fail.
Big Tickets is an event ticketing platform built for festivals, fairs, concerts, and live events. No subscriptions, no monthly fees, and zero cost to the organizer. Our fees are built into the ticket transaction. Every client gets a dedicated account manager, real-time analytics, and the tools to sell more tickets and run smoother events from first sale to final scan.
Marketing and Promotions
Drive ticket sales with a built-in email builder, discount codes, affiliate tracking, and integrations with Mailchimp and Constant Contact.
Event Optimization
Manage timed entry, reserved seating, season passes, and multi-day events from a single dashboard.
Reliable Infrastructure
Scalable, secure, and built to handle high-demand on-sales without slowdowns or outages.
Real-Time Analytics
Track sales, monitor attendance trends, and measure marketing performance as it happens.
Our Clients
Trusted by festivals, fairs, and live events across the country
From major music festivals to county fairs and community fundraisers, organizers rely on Big Tickets to power their events year after year.
How It Works
From event setup to gate entry, three steps to selling tickets.
Create Your Event
Set up tickets, pricing tiers, and schedules in minutes with our intuitive event builder.
Sell and Promote
Launch sales, track performance in real time, and optimize with built-in marketing tools.
Scan and Manage On-Site
Check in attendees with our mobile apps (online or offline) and monitor entry in real time.
Why Choose Us
What sets Big Tickets apart from other platforms.
Our platform handles high-demand on-sales for major festivals and multi-day events without slowdowns or crashes. With 99%+ uptime and 20M+ tickets sold, reliability isn't a promise. It's our track record.
Every client gets a dedicated account manager, regardless of event size. Our in-house support team handles both organizer and attendee inquiries via phone, email, and chat, so your team isn't fielding ticket questions on event day.
Zero cost to the organizer. No subscriptions, no platform fees, no monthly minimums. Our fees are built into the ticket transaction and passed to attendees by default. You control how service fees are handled: pass them to attendees, absorb them, or split them.
20+
Years Serving Events
About Big Tickets: FAQ
If you don’t see an answer to your question, send us an email at support@bigtickets.com or call us at 888-318-2752.
Big Tickets is an event ticketing platform that helps event organizers sell tickets online and at the door, market their events, and manage entry with reliable mobile apps and real-time reporting.
We partner with festivals, fairs, concerts, attractions, and live events of all sizes, supporting single-day, multi-day, and season-long experiences.
Our team is based in Atlanta, Georgia, and we support event organizers across the United States.
Zero cost to the organizer. No subscriptions, no monthly fees. We pair that with transparent, per-ticket pricing, flexible tools for complex events, and hands-on, in-house support so you keep control over pricing, branding, and on-site operations.
Yes. Our in-house support team assists both event organizers and attendees via email, chat, and phone, especially in the lead-up to event day.
Yes. Depending on event size and location, we can provide on-site staffing for scanning, box office setup, training, and day-of operations. Contact us to discuss on-site support for your event.
Event organizers use the Eventpro App to scan tickets, sell at the door, and manage gates. Attendees use the Big Tickets App to discover events, buy tickets, and enter with mobile tickets.
Payments are processed through PCI-compliant payment gateways that use encryption and tokenization to protect attendee data and transactions.
Yes. Our platform supports high-volume sales, timed entry, reentry, reserved seating, add-ons, and offline scanning to keep lines moving even with spotty connectivity.
Request a demo with our team. We’ll review your goals, outline pricing and payout options, and help you launch ticket sales fast.