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Why Event Organizers Choose Us
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Atlanta, GAContact FAQ
Common questions about getting started with Big Tickets.
Our team typically responds within one business day. For urgent requests, you can request a demo directly or email us at support@bigtickets.com.
There are no setup fees, no subscriptions, and no monthly platform fees. It costs nothing to create your account and set up your event. Fees apply only when you sell paid tickets, and free tickets are always free.
We specialize in festivals, fairs, concerts, conferences, and attractions. Our platform handles single-day, multi-day, timed entry, reserved seating, and season pass events.
Yes. We offer personalized demos where we walk through the platform based on your specific event needs. Request a demo to get started.
Yes. For high-volume events, we offer customized pricing, flexible payout schedules, and advanced support options. Every client also gets a dedicated account manager regardless of event size. Contact us to discuss your needs.
Existing customers can reach our support team at support.bigtickets.com or by emailing support@bigtickets.com. Your dedicated account manager is also available to help.
Our Clients
Trusted by festivals, fairs, and live events across the country
From major festivals to community fairs, organizers rely on Big Tickets year after year.
